Short, because there is not much to say. The free service has no contract behind it beyond “we try to be right and say when we are not sure”. Premium is a paid service and the law asks for a few specific sentences, which are below.
The Intake is an independent UK platform, reachable at jointheintake@gmail.com.
Payments are taken by Stripe, which handles your card details; they never reach us, and we never store them. The seller is The Intake. Stripe’s own privacy policy covers what it collects to take the payment.
Premium is on sale now, from the button on the Premium page.
One account, member access to: an email the morning something opens, a note three days before a role closes, which programmes sponsor visas, stop seeing roles that have already ruled you out, where everyone is in the process. Two ways to pay, both shown including VAT where it applies: Monthly at £4.99 a month, cancel any time, or Season pass at £19 as one payment, giving access until 31 July 2027 with nothing to renew.
The monthly plan renews automatically each month at the same price until you cancel. Cancel any time from your account with one press; access continues to the end of the month you already paid for, and nothing more is taken after that. The season pass is a single payment: it does not renew, and it simply ends on 31 July 2027.
Premium is delivered the moment you pay. Under the Consumer Contracts Regulations 2013 you have 14 days to cancel a service bought at a distance, and we do not ask you to give that up: change your mind within 14 days of paying, tell us by replying to any email from us or writing to the address below, and the payment is refunded in full to the card you paid with, whether or not you used Premium in the meantime.
After those 14 days, cancelling a monthly plan stops the next payment; the month you already paid for runs to its end. The season pass is a single payment for the whole season.
Nothing here limits your rights under the Consumer Rights Act 2015. If Premium is faulty, not as described, or not fit for purpose, tell us and it will be put right or refunded, without undue delay, to the card you paid with.
We can change what a feature does or add to it; we will not remove what a plan already promised without telling members. If the price of the monthly plan changes, anyone already subscribed keeps their existing price until we email them about the new one, and can cancel before it takes effect. A season pass already bought is never repriced.
The sponsorship line is what the role’s own advert says, the Home Office register of licensed sponsors, joined to our employer list by name, and statements quoted from employers’ own pages with the date we read them. It is public information, checked with care, and it is not immigration advice. Whether a role can be sponsored also turns on its salary, the rules in force on the day, and your own status. “Where is everyone?” is built from what other people report and shown only as counts of three or more; it is a picture, not a promise about your application.
Ending your account deletes it and everything held against it, Premium membership included: email us and it is gone within a week. Full detail is on the privacy page.
Listings are read from employers’ own recruitment systems and rechecked daily, but an employer can change or close anything at any moment. Check the application page before you rely on a date. The site is provided as it is, free of charge, and we accept no liability for a missed deadline; we do accept emails about one, and we fix what we got wrong.
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute, without affecting any mandatory consumer protection you have in the country where you live. Contact us at jointheintake@gmail.com for anything on this page.
See also the privacy page, which explains what is stored and why.